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Name : |
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E-mail
: |
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Software
serial number
(from invoice)
: |
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Phone : |
(numbers only - no dashes)
Ext
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Sports Motion System Model # : |
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If you are using your
own PC & camcorder, you must provide following information: |
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Make and model of PC : |
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Year PC was purchased : |
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Memory : |
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Operating System : |
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Service pack # : |
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Windows 32 or 64 bit : |
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Hard drive size : |
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Hard drive space available : |
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Firewire card make and
model : |
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Is an anti-virus program running? : |
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Is your sound card functioning properly? : |
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Any other 3rd party video software
installed? : |
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Had Pro-Trainer been functioning OK
previously? : |
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What new software, hardware
or upgrades have been recently done to your PC (Windows upgrade, added a
new video game, added a webcam, etc) |
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Description of problem
(provide as much detail as possible and include any error messages and
numbers that may have been displayed): |
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